Waitress Job Description

A waitress is a server in a restaurant, responsible for taking orders, delivering food and drinks to customers, and providing general customer service. They may also be responsible for handling payments, keeping their area clean, and helping to keep the restaurant running smoothly.

• Greeting customers and taking orders
• Serving food and drinks
• Upselling menu items
• Processing payments
• Maintaining a clean and organized work area
• Resolving customer complaints
• Following health and safety regulations
• Providing excellent customer service
• Recommending menu items
• Assisting with stocking and inventory management

• Excellent customer service skills: A waitress must be able to provide friendly, attentive, and courteous service to customers.
• Good communication skills: A waitress must be able to communicate effectively with customers, coworkers, and supervisors.
• Attention to detail: A waitress must be able to remember orders and accurately serve customers.
• Flexibility: A waitress must be able to adapt to changing customer needs and requests.
• Organization: A waitress must be able to keep track of orders and ensure that customers receive their food in a timely manner.
• Physical stamina: A waitress must be able to stand for long periods of time and move quickly between tables.
• Problem-solving skills: A waitress must be able to handle customer complaints and disputes in a professional manner.

A waitress typically starts their day by checking the restaurant and making sure it is set up for service, such as checking that tablecloths are clean and that condiments are stocked. Then she will likely greet customers and take their orders, often running food from the kitchen to the table. Throughout the meal, she will check back with the table to ensure they have everything they need and answer any questions they may have. At the end of the meal, she will take take payment and give customers their check. At the end of the shift, she'll clean up, set up for the next day, and balance her till, completing day-to-day tasks.

Waitressing is a job that requires a wide range of skills, such as an outgoing personality, excellent customer service, and the ability to multitask. Even though previous waitressing experience is ideal, there are many other jobs and industries that overlap with the skills needed to be a successful waitress. From hospitality roles to roles that require customer service, many types of job titles are compatible with the skills needed to become a waitress.

Below are 5-10 compatible job titles:

• Food Runner
• Host/Hostess
• Cashier
• Barista
• Bartender
• Cafe Server
• Event Planner
• Retail Associate
• Server Assistant
• Customer Service Representative