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Home>Job Descriptions>Barista Job Description

Barista Job Description

What Does a Barista Do?

A barista is a person who prepares and serves coffee drinks and other food items in a cafe or coffee shop. They are responsible for making drinks such as espresso-based drinks, tea, and smoothies, as well as assisting customers with orders, taking payments, and keeping the cafe or shop clean and tidy.

Barista Job Description Example

Sioux Falls Java Hut is looking for a new barista to join our team and help make all of our customers’ coffee experiences a success! We are a bustling coffee shop in the heart of downtown Sioux Falls, and our baristas love to create coffee flavors that exceed customers’ expectations every time. Our barista position requires energetic, warm, and reliable individuals with a passion for delivering outstanding customer service.

Duties and Responsibilities:

  • Prepare coffee orders including all types of coffee, espresso, cappuccino, and other specialty drinks
  • Accurately take customer orders and operate cash registers
  • Provide excellent customer service in a timely fashion
  • Maintain cleanliness and organization of work area
  • Monitor stock levels and restock supplies as needed
  • Follow all health and safety regulations

Work Hours and Benefits:

At Sioux Falls Java Hut a barista job is offered on either a part-time or full-time basis. Typical hours of work and wage rate will be discussed during the interview process. In addition to a competitive wage, we also offer an employee discount and flexible hours.

Qualifications:

  • Ability to work in a fast-paced environment
  • Proficient in basic math
  • Positive, friendly customer service attitude
  • Detail-oriented person
  • Ability to handle customer complaints in a professional manner
  • Previous experience in a customer-facing role
  • High school diploma or equivalent

Training and Education:

Baristas at Sioux Falls Java Hut must have a high school diploma or equivalent. We require our baristas to have knowledge of customer service and strong customer focus, as well as basic math. Prior experience as a barista is an asset but not required. We provide on the job training to teach baristas the appropriate customer service techniques and coffee-making skills they need to succeed in this role.

If you are an energetic and reliable barista who loves providing outstanding customer service, please apply by submitting your resume today. We are excited to meet you and potentially make you part of the Sioux Falls Java Hut team!

What to Include on a Barista Resume or Job Posting

Common barista responsibilities

  • Preparing and serving specialty coffee drinks, such as lattes, cappuccinos, and mochas.
  • Operating espresso machines and other coffee-making equipment.
  • Taking customer orders and payments.
  • Maintaining a clean and organized work area.
  • Restocking supplies and ingredients.
  • Preparing food items, such as pastries and sandwiches.
  • Providing excellent customer service.
  • Adhering to health and safety standards.
  • Upselling additional items to customers.
  • Assisting with opening and closing duties.

Qualities & traits

  • Customer Service: A barista must be friendly, courteous, and professional when interacting with customers.
  • Time Management: A barista must be able to multitask and manage their time effectively to ensure that orders are prepared quickly and accurately.
  • Attention to Detail: A barista must pay attention to detail to ensure that orders are made correctly and to the customer's satisfaction.
  • Product Knowledge: A barista must be knowledgeable about the products they are serving to ensure that customers get the drinks they want.
  • Flexibility: A barista must be able to adapt to changing customer needs and requests.
  • Teamwork: A barista must be able to work well with other baristas and staff to ensure that orders are fulfilled in a timely manner.
  • Cleanliness: A barista must maintain a clean work environment to ensure the safety of customers and staff.

What a typical day looks like for a barista

A barista works with coffee equipment to make and serve drinks to customers. On a day-to-day basis, this often involves grinding and tamping coffee beans, taking orders from customers, steaming and frothing milk, adding syrups and flavorings, pouring coffee and espresso shots into cups and adding additional ingredients. A barista might also be responsible for stocking and maintaining the coffee shop and equipment, as well as merchandising and organizing drink recipes. Additionally, a barista must be able to provide excellent customer service and address customers’ needs and concerns.

Compatible jobs and work history

Working as a barista requires a combination of customer service skills, ability to multitask, problem-solving skills, knowledge of coffee and tea preparation, and knowledge of food safety and regulations. Although traditional barista experience is preferred, knowledge and skills gained from other customer–facing roles, such as hospitality, retail, and food service, can also be just as applicable in the role of a barista. Other jobs and work histories that are compatible with becoming a barista include:

  • Restaurant Server
  • Retail Sales Associate
  • Front Desk Receptionist
  • Food Service Worker
  • Barback
  • Bartender
  • Food Preparer
  • Waiter/Waitress
  • Customer Service Representative
  • Host/Hostess

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