Billing Specialist Job Description
What Does a Billing Specialist Do?
A billing specialist is responsible for ensuring that customer accounts are accurately billed and processed. Tasks include preparing invoices, managing payments, processing and recording payments, and ensuring compliance with internal policies and procedures.
Billing Specialist Job Description Example
Boise City Health Center is looking for an experienced billing specialist to join its dynamic team. This position requires a professional with outstanding organizational skills, a keen eye for detail, and the ability to efficiently manage multiple tasks. The billing specialist serves a vital role in ensuring accurate billing and collections for the health center.
Duties and Responsibilities:
- Prepare and submit claims to both insurance and government programs
- Process insurance payments to ensure accurate reimbursement
- Handle patient billing inquiries and disputes
- Assist in maintaining patient accounts and tracking payments
- Reconcile daily transactions and prepare monthly financial statements
- Generate monthly reports to monitor revenue
- File and maintain claims documents
- Provide general administrative support as needed
Work Hours and Benefits:
This is a part-time position with hours of between 10 and 20 hours per week. The Health Center offers competitive pay and excellent benefits including paid time off, health insurance, and retirement savings plans.
Qualifications:
- 1-2 years of relevant billing experience
- Working knowledge of medical billing and insurance reimbursement
- Excellent problem-solving skills
- Proficient in Microsoft Office Suite
- Highly organized and detail-oriented
- Strong customer service and communication skills
Training and Education:
The successful candidate will be required to complete a medical billing and coding certificate program. OR, the successful candidate must have an associate degree in health information management or a related field.
If you are looking for an opportunity to become a vital part of the staff at Boise City Health Center and you possess the necessary qualifications, we’d love to hear from you. Apply today!
What to Include on a Billing Specialist Resume or Job Posting
Common billing specialist responsibilities
- Generating and sending out invoices to customers
- Processing payments and refunds
- Reconciling accounts receivable
- Resolving billing disputes
- Maintaining accurate records of customer accounts
- Answering customer inquiries regarding billing
- Ensuring compliance with relevant laws and regulations
- Analyzing customer data to identify trends and opportunities
- Generating reports for management
- Updating customer information in the billing system
Qualities & traits
- Attention to Detail: A billing specialist must be able to pay close attention to detail in order to accurately process and record payments.
- Organization: A billing specialist must be able to keep accurate records and stay organized in order to be successful.
- Communication Skills: A billing specialist must be able to communicate effectively with customers and other staff members in order to resolve any billing issues.
- Problem-Solving: A billing specialist must be able to think critically and solve problems in order to troubleshoot any billing issues that may arise.
- Technical Proficiency: A billing specialist must be proficient in using computers and software in order to process payments and generate invoices.
What a typical day looks like for a billing specialist
A billing specialist’s day-to-day tasks typically involve managing and organizing invoices and billing information. This includes reviewing client accounts, reconciling payments and resolving customer service inquiries, preparing and sending out billing statements, and entering new customer billing information into databases. They also assist in the collections process by following up on past-due invoices. Other duties such as identifying discrepancies between billing and financial records, resolving customer billing disputes, and responding to customer inquiries may also be included within the job role.
Compatible jobs and work history
Billing specialists are responsible for preparing and issuing invoices, reconciling customer accounts, and collecting payments for goods and services. These specialists typically work in the financial, accounting, and/or customer service departments of organizations. To become a successful billing specialist, individuals should possess a combination of strong organizational and communication skills, technical knowledge, and an understanding of financial concepts. While a background in billing specialist experience is useful, individuals with related experience in other roles and industries can also develop the necessary skills to excel in this role.
Below are a sample of 10 compatible job titles for individuals interested in becoming a Billing Specialist:
- Accounts Payable/Receivable Clerk
- Office Manager
- Customer Service Representative
- Accounting Assistant
- Data Entry Clerk
- Financial Analyst
- Administrative Assistant
- Procurement Specialist
- Collections Agent
- Bookkeeper
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