Help Desk Jobs in Silver Spring, MD (71,838+)
Personnel Security Assistant - Help Desk
Help Desk-Remote
Help Desk Supervisor
Kitchen and Bath Designers
Functional Business Analyst - Help Desk
Help Desk Supervisor/Sr. User Trainer
Skilled Construction Technician
Help Desk Supervisor - TS/SCI w/Poly
Help Desk Agent
Help Desk Analyst
Help Desk Analyst
Help Desk Agent
Help Desk Engineer
Help Desk Jr. Analyst
System Administrator (Help Desk)
Tier 2 Help Desk Analyst
Senior Multifunctional Field Technical Support (MFTS) Help Desk
Help Desk Analyst - Tier II
Help Desk Analyst (mid-senior level)
DOS- Help Desk Analyst HDA2 A4 SC3
Help Desk-Remote
Industrial Security Help Desk Specialist
Help Desk Technician
Help Desk Analyst
Help Desk Engineer
Help Desk Agent
Help Desk Agent
Senior Help Desk Analyst
Tier 1 Help Desk Analyst
Help Desk Program Manager
Help desk supportQuality Analyst
Tier 1 Help Desk Analyst
Senior Help Desk Program Manager
Help Desk/Call Center Analyst
Tier 2 Help Desk Analyst Jobs
Job Description
Working as a Help Desk in Silver Spring, MD
There are 71,838 Help Desk opportunities available in Silver Spring, MD all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Silver Spring, MD
Help Desk in Silver Spring, MD Resume Data
Average Experience for Help Desk in Silver Spring, MD
- More than 10 years: 47%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Silver Spring, MD
- Bachelors: 43%
- Diploma: 26%
- Associates: 17%
- Masters: 13%
- Doctorate: 1%
Top Skill for Help Desk in Silver Spring, MD
- Customer focus & orientation: 17%
- Technical support: 15%
- Work style: Reliability: 12%
- Attention to detail: 12%
- Basic computer skills: 10%
- Technical support: Customer situations: 9%
- Customer service: 9%
- Verbal communication: 6%
- Administrative assistant/receptionist: 6%
- Sales skills: 6%
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