Help Desk Jobs in Laurel, MD (79,662+)
Senior Help Desk Engineer
Functional Business Analyst - Help Desk
Help Desk Supervisor/Sr. User Trainer
Technician 1 - Help Desk Support
Help Desk Analyst
Help Desk Agent
Help Desk Analyst
Help Desk Agent
Help Desk Engineer
Help Desk Jr. Analyst
System Administrator (Help Desk)
Tier 2 Help Desk Analyst
Senior Multifunctional Field Technical Support (MFTS) Help Desk
Help Desk Analyst - Tier II
Help Desk Analyst (mid-senior level)
Industrial Security Help Desk Specialist
Help Desk Technician
Help Desk Support Technician
Help Desk Support Technician
Help Desk/Desktop Support
Help Desk
Help Desk Engineer
Help Desk Analyst
Help Desk Program Manager
Senior Help Desk Program Manager
Senior Help Desk Analyst
Senior Help Desk Operations Manager
Tier 1 Help Desk Analyst
Tier 1 Help Desk Analyst
Tier I Service Desk Analyst (Help Desk Support Specialist I)
Service Desk Administrator/Help Desk Specialist - DOJ EOIR End User Support
Help Desk / Field Support Technician - FuntoNetwork
Technician 1 - Help Desk Support (Call Center)
Job Description
Working as a Help Desk in Laurel, MD
There are 79,662 Help Desk opportunities available in Laurel, MD all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Laurel, MD
Help Desk in Laurel, MD Resume Data
Average Experience for Help Desk in Laurel, MD
- More than 10 years: 46%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Laurel, MD
- Bachelors: 41%
- Diploma: 30%
- Associates: 17%
- Masters: 12%
- Doctorate: 1%
Top Skill for Help Desk in Laurel, MD
- Customer focus & orientation: 17%
- Technical support: 14%
- Work style: Reliability: 13%
- Attention to detail: 12%
- Basic computer skills: 9%
- Customer service: 9%
- Technical support: Customer situations: 8%
- Verbal communication: 6%
- Administrative assistant/receptionist: 6%
- Sales skills: 6%
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