Help Desk Jobs in Frederick, MD (8,299)

IT Service Desk Analyst III

Greater Baltimore Medical Center (GBMC)

Hagerstown, MD

New

$58.5k - $93.6k / year

Help Desk Analyst (24x7 Operations)

Edgewater Federal Solutions

Frederick, MD

Part-Time

Hourly

401(k)

Health Insurance

Dental Insurance

Vision Insurance

$24.04 - $26.44 / hour

Desktop Support (Network)

Diverse Lynx

Leesburg, VA

Advanced Technical Support

Cape Fox Shared Services

Frederick, MD

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Education

$75k - $84k / year

Technical Support Technician I

STULZ USA

Frederick, MD

Research Technical Support IV

Chenega

Frederick, MD

$70k / year

‌

Advanced Technical Support Specialist

Goldbelt

Frederick, MD

New

Hourly

Dental Insurance

Vision Insurance

$34 - $36 / hour

‌

Advanced Technical Support Specialist

Goldbelt Apex

Frederick, MD

Hourly

Dental Insurance

Vision Insurance

$34 - $36 / hour

‌

MPS Biomarker Technical Support

Cape Fox Shared Services

Frederick, MD

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Education

$69k - $75k / year

‌

Senior Biomarker Technical Support, II

Cape Fox Shared Services

Frederick, MD

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Education

$85k - $95k / year

‌

Customer Service Security Officer

Securitas Security Services USA

Westminster, MD

Part-Time

Hospitality

PTO

Dental Insurance

Vision Insurance

$19 / hour

‌

Customer Service Representative

GATEWAY SERVICES

Boonsboro, MD

Hourly

PTO

Dental Insurance

Vision Insurance

$19 - $23 / hour

‌

Pro Customer Service/Sales

Home Depot

Gaithersburg, MD

Retail

Eco-Friendly

$19 - $20.50 / hour

‌

Customer Service Representative

Moore DM Group

Frederick, MD

Health Insurance

Dental Insurance

Vision Insurance

‌

Customer Service Part Time

Phenom People

Hagerstown, MD

Part-Time

Hourly

Education

‌

Inventory & Customer Service Specialist

United Electric Supply

Frederick, MD

New

Dental Insurance

Vision Insurance

‌

Customer Service Associate

Walgreens Boots Alliance

Frederick, MD

New

Part-Time

Retail

Flexible Schedule

‌

Customer Service Associate

Walgreens

Frederick, MD

New

Part-Time

Hourly

Retail

Flexible Schedule

‌

Customer Service Representative

Circle K

Frederick, MD

Hospitality

$16 - $16.50 / hour

‌

Customer Service Representative

CollisionRight

Frederick, MD

Entry-Level

‌

Customer Service/Sales

Home Depot

Frederick, MD

New

Retail

Eco-Friendly

$16.50 - $19.50 / hour

‌

Pharmacy Customer Service Associate

Walgreens

Frederick, MD

Part-Time

Hourly

Retail

Flexible Schedule

‌

Customer Service Specialist, Medical Equipment Repair

One Federal Solution

Frederick, MD

Part-Time

‌

Customer Service Associate I

Dollar Tree

Frederick, MD

New

Part-Time

Hospitality

Dental Insurance

Vision Insurance

‌

PT Customer Service Leader

Food Lion

Frederick, MD

New

‌

Loss Prevention Customer Service Associate

TJX

Frederick, MD

Part-Time

Hourly

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedule

Parental Leave

$15.50 - $17.10 / hour

‌

Loss Prevention Customer Service Associate

The TJX Companies

Frederick, MD

New

Part-Time

Hourly

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedule

Parental Leave

$15.50 - $17.10 / hour

‌

Help Desk Technician

Trick Dog Technology

🌎 Remote

Part-Time

Remote

Hourly

Dental Insurance

Vision Insurance

$17 - $18 / hour

‌

IT Infrastructure & Support Analyst

Staples

Hagerstown, MD

New

PTO

‌

Senior Bacteriology Technical Support

Cape Fox Shared Services

Frederick, MD

New

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Education

$85k - $95k / year

‌

Customer Service Manager

Goodwill of Central and Northern Arizona

Frederick, MD

Hourly

401(k)

Health Insurance

$19.25 / hour

‌

Help Desk / Field Support Technician - FuntoNetwork

Funtonetwork

🌎 Remote

Remote

Hourly

$75 - $150 / hour

‌

Technician 1 - Help Desk Support (Call Center)

Maximus

🌎 Remote

Remote

Health Insurance

Job Description

Working as a Help Desk in Frederick, MD

There are 8,299 Help Desk opportunities available in Frederick, MD all with unique requirements.

Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?

Help Desk jobs near Frederick, MD

Help Desk in Frederick, MD Resume Data

Average Experience for Help Desk in Frederick, MD

More than 10 years: 52%
6-10 years: 32%
3-5 years: 13%
1-2 years: 2%
Less than 1 year: 1%

Educational Background for Help Desk in Frederick, MD

Bachelors: 42%
Diploma: 27%
Associates: 19%
Masters: 12%
Doctorate: 1%

Top Skill for Help Desk in Frederick, MD

Customer focus & orientation: 17%
Technical support: 15%
Attention to detail: 12%
Basic computer skills: 10%
Work style: Reliability: 10%
Technical support: Customer situations: 10%
Customer service: 9%
Administrative assistant/receptionist: 6%
Verbal communication: 6%
Call center customer service: 6%

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