General Manager Job Description
What Does a General Manager Do?
A general manager is a type of job that oversees a business or organization. They are responsible for setting and implementing goals and policies, managing budgets, supervising staff, and ensuring the smooth running of operations.
General Manager Job Description Example
Albuquerque Eats is a leading restaurant in Albuquerque that is renowned for its New Mexican-influenced cuisine. We are looking for an expert General Manager to lead a team of professionals in providing high-quality food and customer service.
Duties and Responsibilities:
- Oversee and supervise the daily operations of the restaurant, ensuring customer satisfaction
- Monitor and maintain inventory and supplies
- Develop and implement marketing plans to maximize business
- Monitor and analyze budget, ensuring all expenditures remain within budget
- Lead and promote a positive and supportive workplace culture
- Manage the hiring, training and development of personnel
- Track sales performance and analyze data to report trends and provide recommendations
- Ensure the restaurant is compliant with all applicable health and safety regulations
Work Hours and Benefits:
The General Manager position is full-time and requires flexible work hours, including evening and weekends. We offer competitive salary and benefits, including medical and dental coverage and paid vacation leave.
Qualifications:
- Bachelor’s degree in Restaurant or Hospitality Management or related field
- Proven experience as a general manager or similar role within the restaurant industry
- Excellent people skills, including excellent customer service skills
- Demonstrated knowledge of food and beverage operations
- Working knowledge of restaurant management software
- Strong leader with exceptional problem solving and decision-making skills
- Excellent organizational and time-management skills
- Experience in budgeting and financial management
- Working knowledge of health and safety regulations
Training and Education:
Candidates should have a Bachelor’s degree in Restaurant or Hospitality Management, or relevant experience and knowledge. Additional professional training or certifications may be an advantage.
If you are looking to join a high performing team and make a difference, please apply today! Enthusiasm and a commitment to succeed are key qualities we are looking for.
What to Include on a General Manager Resume or Job Posting
Common general manager responsibilities
- Developing and implementing strategic plans to achieve organizational goals.
- Overseeing daily operations and ensuring compliance with applicable laws and regulations.
- Managing budgets and financial resources to maximize profitability.
- Recruiting, training, and supervising staff.
- Developing and maintaining relationships with customers, vendors, and other stakeholders.
- Analyzing data and making decisions to improve performance.
- Creating and implementing policies and procedures.
- Monitoring and evaluating performance of staff and departments.
- Identifying and resolving operational issues.
- Developing and implementing marketing strategies.
Qualities & traits
- Leadership: A general manager must be a strong leader who can motivate their team and inspire them to reach their goals.
- Communication: A general manager must be able to effectively communicate with their team, customers, and other stakeholders.
- Organization: A general manager must be organized and able to manage multiple tasks and projects at once.
- Problem-solving: A general manager must be able to identify problems and develop solutions quickly and efficiently.
- Strategic Thinking: A general manager must be able to think strategically and anticipate potential issues that may arise.
- Decision-Making: A general manager must be able to make tough decisions quickly and confidently.
- Financial Acumen: A general manager must have a good understanding of financial concepts and budgeting.
- Adaptability: A general manager must be able to adapt to changing circumstances and new technologies.
- Vision: A general manager must have a clear vision for the future of the organization and be able to effectively communicate it to their team.
- Integrity: A general manager must be honest and ethical in all aspects of their job.
What a typical day looks like for a general manager
A general manager has a wide range of duties on a day-to-day basis. They are responsible for the day-to-day operations of the business, including planning, organizing, directing, and controlling the organization’s strategies and objectives. They will interact with managers, departments, and customers to address issues, monitor financial performance, address customer complaints, and make necessary decisions. They will also ensure proper staffing, implement plans and policies, review operational results, negotiate contracts, create budgets and forecast resources, and find ways to improve key processes and customer service. Thus, a General Manager needs to demonstrate strong leadership, management, and decision-making skills.
Compatible jobs and work history
Becoming a general manager requires a combination of leadership, organizational, and problem-solving skills, as well as expertise in the industry in which the organization operates. While experience as a general manager is useful for this type of role, it is not necessarily a prerequisite. Similar roles and industries that may provide skills and expertise valuable for a general manager include project management, operations management, supply chain management, finance, human resources, and retail.
Compatible Job Titles:
- Project Manager
- Operations Manager
- Supply Chain Manager
- Financial Manager
- Human Resources Manager
- Retail Manager
- Production Manager
- Logistics Manager
- Facility Manager
- Quality Assurance Manager
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