Support Specialist Job in Northampton, MA (1)
IT Support Specialist
Earnest
🌎 Remote
Remote
PTO
Dental Insurance
Education
Parental Leave
$78k - $89k / year
Customer Support Specialist
ABC Legal Services
🌎 Remote
New
Remote
Hourly
Dental Insurance
Vision Insurance
$14 - $16 / hour
Customer Support Specialist - Remote
Recruit Monitor
🌎 Remote
New
Remote
Research Development & Support Specialist
UMass Amherst
Amherst, MA
Job Description
Working as a Support Specialist in Northampton, MA
There is 1 Support Specialist opportunity available in Northampton, MA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near Northampton, MA
Support Specialists in Northampton, MA Resume Data
Average Experience for Support Specialists in Northampton, MA
- More than 10 years: 56%
- 6-10 years: 31%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Support Specialists in Northampton, MA
- Bachelors: 34%
- Diploma: 32%
- Masters: 17%
- Associates: 16%
- Doctorate: 1%
Top Skill for Support Specialists in Northampton, MA
- Customer focus & orientation: 22%
- Attention to detail: 16%
- Work style: Reliability: 14%
- Customer service: 11%
- Administrative assistant/receptionist: 10%
- Verbal communication: 7%
- Sales skills: 7%
- Scheduling: 5%
- Basic computer skills: 5%
- Supervisory skills: Motivating & assessing employees: 5%
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