Support Specialist Jobs in Dubuque, IA (2)
Desktop Support Specialist
SISL Global
🌎 Remote
Remote
Claims Support Specialist
Auto-Owners Insurance
🌎 Remote
New
Remote
Dental Insurance
Vision Insurance
Parental Leave
$39k - $65k / year
Clerical Support Specialist
HJG Staffing
🌎 Remote
New
Part-Time
Remote
Hourly
401(k)
Dental Insurance
Vision Insurance
Education
$20 - $22 / hour
IT Help Desk Specialist
Access Dubuque
Dubuque, IA
Health Insurance
Dental Insurance
Vision Insurance
Family Support Specialist
Four Oaks Family & Children Services
Dubuque, IA
New
Dental Insurance
Parental Leave
Job Description
Working as a Support Specialist in Dubuque, IA
There are 2 Support Specialist opportunities available in Dubuque, IA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near Dubuque, IA
Support Specialists in Dubuque, IA Resume Data
Average Experience for Support Specialists in Dubuque, IA
- More than 10 years: 65%
- 6-10 years: 25%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Support Specialists in Dubuque, IA
- Bachelors: 43%
- Diploma: 25%
- Associates: 17%
- Masters: 12%
- Doctorate: 3%
Top Skill for Support Specialists in Dubuque, IA
- Customer focus & orientation: 20%
- Attention to detail: 14%
- Customer service: 11%
- Work style: Reliability: 10%
- Sales skills: 9%
- Verbal communication: 9%
- Administrative assistant/receptionist: 7%
- Spreadsheets with Microsoft Excel: 7%
- Scheduling: 7%
- Call center customer service: 6%
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