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Support Specialist Jobs in Champaign, IL (2)

Product Support Specialist

OverDrive
🌎 Remote
New
Remote
B-Corp

Information Technology Support Specialist

Konezion
Champaign County, IL
New

Desktop Support Specialist

SISL Global
🌎 Remote
New
Remote

Clerical Support Specialist

HJG Staffing
🌎 Remote
Part-Time
Remote
Hourly
401(k)
Dental Insurance
Vision Insurance
Education
Icon: salary
$20 - $22 / hour

Family Support Specialist

Cunningham Children's Home
Urbana, IL
New

Job Description

Working as a Support Specialist in Champaign, IL

There are 2 Support Specialist opportunities available in Champaign, IL all with unique requirements.

A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.

Support Specialist jobs near Champaign, IL

  • Urbana, IL
  • Decatur, IL
  • Monticello, IL

Support Specialists in Champaign, IL Resume Data

Average Experience for Support Specialists in Champaign, IL

  • More than 10 years: 59%
  • 6-10 years: 29%
  • 3-5 years: 11%
  • 1-2 years: 1%
  • Less than 1 year: 0%

Educational Background for Support Specialists in Champaign, IL

  • Bachelors: 31%
  • Diploma: 27%
  • Masters: 22%
  • Associates: 17%
  • Doctorate: 3%

Top Skill for Support Specialists in Champaign, IL

  • Customer focus & orientation: 20%
  • Attention to detail: 15%
  • Work style: Reliability: 12%
  • Customer service: 11%
  • Sales skills: 10%
  • Administrative assistant/receptionist: 8%
  • Verbal communication: 7%
  • Management & leadership skills: Planning & execution: 6%
  • Basic computer skills: 6%
  • Call center customer service: 6%

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