Support Analyst Jobs in Troy, NY (1,009)
Senior Project Analyst
IT Support & Operations Analyst
IT Support & Operations Analyst
Technology Support Analyst II
Technology Support Analyst II
Business Systems Analyst, Production Support
Account Support Analyst- SES
Account Support Analyst- Broker Experience - SES
Epic Cadence Analyst
Epic Radiant Analyst
Business Systems Programmer/Analyst
Business Systems Programmer/Analyst
Junior Data Scientisit/Junio Software engineer/ML/AI engineer
Epic Willow Analyst
IT Business Systems Analyst
Expert Software Analyst (Tester)
Epic Analyst II
Epic Analyst II
Analyst, IT Support
Technology Support Analyst II
AI Technology Support Engineer/Analyst
Customer Support Analyst (5312)
Technical Support Analyst
IT Professionals/Consultants for a NYS Entity
IT Support Analyst
Technical Support Analyst
Customer Service Specialist II/Technical Support Analyst
Load Coordination & Dispatch Support Analyst
Epic Beacon Analyst | Workflow & Support Lead
Budget & Policy Analyst, Family Support Hybrid
Certified OnBase AMS Support Senior Analyst 6317729
Budget and Policy Analyst - Family Support State Operations
Administrative Support Associate VI - Hospital Billing and Claims Analyst
Job Description
Working as a Support Analyst in Troy, NY
There are 1,009 Support Analyst opportunities available in Troy, NY all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
Support Analyst jobs near Troy, NY
Support Analysts in Troy, NY Resume Data
Average Experience for Support Analysts in Troy, NY
- More than 10 years: 63%
- 6-10 years: 25%
- 3-5 years: 9%
- Less than 1 year: 1%
- 1-2 years: 1%
Educational Background for Support Analysts in Troy, NY
- Bachelors: 46%
- Masters: 29%
- Associates: 12%
- Diploma: 10%
- Doctorate: 3%
Top Skill for Support Analysts in Troy, NY
- Attention to detail: 17%
- Customer focus & orientation: 13%
- Spreadsheets with Microsoft Excel: 12%
- Analyzing data: 11%
- Technical support: 10%
- Work style: Reliability: 8%
- Basic computer skills: 8%
- Customer service: 7%
- Sales skills: 7%
- Project timeline management: 7%
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