Support Analyst Jobs in San Jose, CA (1,557)
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Support Analyst
Support Analyst Salary in San Jose
Support Analysts working in San Jose, CA make an average annual salary of $54K and a maximum annual salary of around $107K.
Job Description
Working as a Support Analyst in San Jose, CA
There are 1,557 Support Analyst opportunities available in San Jose, CA all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
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Support Analyst jobs near San Jose, CA
Support Analysts in San Jose, CA Resume Data
Average Experience for Support Analysts in San Jose, CA
- More than 10 years: 53%
- 6-10 years: 30%
- 3-5 years: 13%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Support Analysts in San Jose, CA
- Bachelors: 49%
- Masters: 37%
- Associates: 6%
- Diploma: 6%
- Doctorate: 3%
Top Skill for Support Analysts in San Jose, CA
- Attention to detail: 18%
- Spreadsheets with Microsoft Excel: 16%
- Analyzing data: 16%
- Customer focus & orientation: 10%
- Project timeline management: 8%
- Basic computer skills: 7%
- Customer service: 7%
- Management & leadership skills: Planning & execution: 6%
- Administrative assistant/receptionist: 6%
- Technical support: 6%
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