Support Analyst Jobs in Matthews, NC (3,565)
Production Support Analyst
Senior AV & IT Analyst On-site Event Support
Lead Technical Support Analyst
Support Analyst
Technology Support Analyst
Application Support Analyst
Technology Support Analyst
Analyst, IT Support
Technical Support Analyst
3. Technical Support Analyst
Night Shift IT Support Analyst
Service Desk & IT Support Analyst
IT Site Support Analyst - Global Manufacturing
Hybrid IT Support Analyst - Windows, 365 & Cloud
IT Service Desk Analyst Frontline Tech Support
Support Analyst
Technology Support Analyst
Healthcare IT Support Analyst - Windows, AD & Office 365
IT Service Desk Analyst - Frontline Support & Impact
Onsite Manufacturing IT Support Analyst (2nd Shift)
Senior Support Analyst
Application Support Analyst
Remote Technical Support Analyst - Healthcare IT Imaging
Service Desk Analyst - Frontline IT Support
IT Service Desk Analyst I - Onsite Support & Troubleshooter
Senior Technical Analyst - Genesys & Intradiem Integration and Support
Technical Support Analyst II Enterprise IT & Remote Support
IT User Support Analyst
Response Support Analyst
Independence Support Analyst
Support Analyst l-Infrastructure
Data Support Sr Analyst
Deposits Implementation & Support Analyst
Job Description
Working as a Support Analyst in Matthews, NC
There are 3,565 Support Analyst opportunities available in Matthews, NC all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
Support Analyst jobs near Matthews, NC
Support Analysts in Matthews, NC Resume Data
Average Experience for Support Analysts in Matthews, NC
- More than 10 years: 63%
- 6-10 years: 27%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Support Analysts in Matthews, NC
- Bachelors: 50%
- Masters: 26%
- Diploma: 12%
- Associates: 11%
- Doctorate: 2%
Top Skill for Support Analysts in Matthews, NC
- Customer focus & orientation: 18%
- Attention to detail: 17%
- Spreadsheets with Microsoft Excel: 11%
- Customer service: 10%
- Work style: Reliability: 9%
- Analyzing data: 8%
- Sales skills: 8%
- Technical support: 7%
- Verbal communication: 7%
- Administrative assistant/receptionist: 6%
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