Support Analyst Jobs in Cambridge, MA (7,653)
2027 Spring Co-Op Supply Chain Planning, Framingham, MA
Sanofi
Framingham, MA
Hourly
$32 / hour
2027 Spring Co-Op HSE, Framingham, MA
Sanofi
Framingham, MA
Hourly
$32 / hour
Decision Support Analyst
MITRE
Bedford, MA
New
Health Insurance
Applications Support Analyst
Calance
Boston, MA
New
Hourly
401(k)
$40 - $50 / hour
IT Desktop Support Analyst
Eliassen Group
Boston, MA
New
Hourly
401(k)
Dental Insurance
Vision Insurance
$30 - $35 / hour
Senior Decision Support Analyst
Highmark Health
Boston, MA
Health Insurance
$34.29 / hour
‌
Quality Operations, Analyst II, Floor Support
Takeda Pharmaceuticals
Cambridge, MA
New
$71.8k - $112.9k / year
‌
IT Support Analyst
Beeline Medicines
Cambridge, MA
Part-Time
$77k / year
‌
IT Support Analyst
Boston Globe Media Partners
Boston, MA
$70k - $80k / year
‌
IT Support Analyst
recruiterboom
Boston, MA
‌
Junior Technical Support Analyst
Milton Academy
Milton, MA
Hourly
$26 - $30 / hour
‌
IT Field Support Analyst
South Shore Health
Weymouth, MA
$28.30 - $40.50 / hour
‌
Coordinator, IT Support Analyst
Panera Bread
Newton, MA
Eco-Friendly
$57.2k - $68.6k / year
‌
Product Support Analyst
Benchling
Boston, MA
‌
Application Support Analyst
The RMR Group
Newton, MA
Part-Time
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
$62k - $82k / year
‌
Decision Support Analyst
Highmark Health
Boston, MA
Health Insurance
$68.4k / year
‌
Pharmacy Support Analyst
Cardinal Health
Boston, MA
Hourly
401(k)
Dental Insurance
Vision Insurance
Parental Leave
$27.30 / hour
‌
Windows Desktop Support Analyst (Lab Computing Analyst)
The Fountain Group
Cambridge, MA
Hourly
$28 - $33 / hour
‌
Litigation Support Analyst
DLA Piper LLP (US)
Boston, MA
Hourly
Health Insurance
Dental Insurance
Vision Insurance
$46.15 - $73 / year
‌
Systems Support Analyst
Bentley University
Waltham, MA
$60.2k - $96.7k / year
‌
Litigation Support Analyst
DLA Piper
Boston, MA
Hourly
Health Insurance
Dental Insurance
Vision Insurance
$46.15 - $73 / hour
‌
Senior Desktop Support Analyst
Plymouth Rock Management Company of New Jersey
Boston, MA
Health Insurance
Dental Insurance
Vision Insurance
Education
Parental Leave
$83.5k - $117k / year
‌
Service Desk Support Analyst
M.S. Walker
Norwood, MA
Hospitality
401(k)
Dental Insurance
$55k - $70k / year
‌
Client Support Analyst - ZAP Solutions
Banyan Software
🌎 Remote
Remote
$65k - $75k / year
‌
Expert Decision Support Analyst
Acxiom
Boston, MA
Entry-Level
‌
Senior Litigation Support Analyst
DLA Piper LLP (US)
Boston, MA
Hourly
Health Insurance
Dental Insurance
Vision Insurance
$57 - $92 / hour
‌
Quality Operations, Analyst II, Floor Support
Takeda Pharmaceutical Co Ltd
Cambridge, MA
$71.8k - $112.9k / year
‌
Remote Technical Support Analyst SaaS Helpdesk
CDK Global
🌎 Remote
New
Remote
‌
Technical Support Analyst
Trimble
🌎 Remote
Remote
Dental Insurance
Vision Insurance
Parental Leave
$55k - $75.6k / year
‌
Investment Operations & Technical Support Analyst
Daley and Associates
🌎 Remote
Remote
$90k - $100k / year
‌
IT Field Services Analyst Client Support (Healthcare)
St Elizabeth's Medical Center
Boston, MA
New
‌
Legal Support Analyst
C&M Legal Search
Boston, MA
$68k - $95.8k / year
Job Description
Working as a Support Analyst in Cambridge, MA
There are 7,653 Support Analyst opportunities available in Cambridge, MA all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
Similar Jobs to Support Analyst
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Support Analyst jobs near Cambridge, MA
Support Analysts in Cambridge, MA Resume Data
Average Experience for Support Analysts in Cambridge, MA
- More than 10 years: 56%
- 6-10 years: 28%
- 3-5 years: 12%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Support Analysts in Cambridge, MA
- Bachelors: 49%
- Masters: 38%
- Diploma: 6%
- Associates: 5%
- Doctorate: 3%
Top Skill for Support Analysts in Cambridge, MA
- Attention to detail: 17%
- Customer focus & orientation: 15%
- Spreadsheets with Microsoft Excel: 14%
- Analyzing data: 12%
- Work style: Reliability: 9%
- Basic computer skills: 7%
- Administrative assistant/receptionist: 7%
- Management & leadership skills: Planning & execution: 7%
- Technical support: 6%
- Project timeline management: 6%
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