Help Desks working in Naperville, IL make an average annual salary of $48K and a maximum annual salary of around $74K.
There are 8,300 Help Desk opportunities available in Naperville, IL all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
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