Help Desk Jobs in Austin, TX (3,085)
Tech Support Engineer IT/OT
Pharmacy Customer Service Associate
Tier 2, Help Desk Support
IT Technical Support Specialist III
Computer Support Specialist
Desktop Support Specialist II
Senior Technical Support Engineer
Technical Support Engineer
Network Development Engineer, Operations, IT, & Support Engineering
Customer Service Representative
Customer Service Representative
Customer Service Representative
Customer Service
Customer Service Representative
Customer Service Representative
Customer Service Representative
Technical Support Specialist, Mechatronics and Sustainable Packaging
Sr. Technical Support Engineer (Field Service Engineer) Semiconductor
Customer Services - Customer Service Representative
Customer Service Representative
Customer Service Representative
Customer Service Assistant
Customer Service Representative
Customer Service Representative
Customer Service Lead
Captain - Customer Service
Customer Service Representative
Customer Service Rep I
College Aide- Help Desk Technician
Remote Customer Service Representative
Bilingual Customer Service Representative
Tier 2, Help Desk Support
Help Desk Salary in Austin
Help Desks working in Austin, TX make an average annual salary of $48K and a maximum annual salary of around $75K.
Job Description
Working as a Help Desk in Austin, TX
There are 3,085 Help Desk opportunities available in Austin, TX all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Similar Jobs to Help Desk
Help Desk jobs near Austin, TX
Help Desk in Austin, TX Resume Data
Average Experience for Help Desk in Austin, TX
- More than 10 years: 48%
- 6-10 years: 35%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk in Austin, TX
- Diploma: 38%
- Bachelors: 34%
- Associates: 20%
- Masters: 8%
- Doctorate: 1%
Top Skill for Help Desk in Austin, TX
- Customer focus & orientation: 17%
- Technical support: 14%
- Attention to detail: 13%
- Customer service: 11%
- Work style: Reliability: 10%
- Technical support: Customer situations: 8%
- Basic computer skills: 8%
- Sales skills: 7%
- Call center customer service: 6%
- Verbal communication: 6%
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