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Help Desk Jobs in Ames, IA (829)

Retail Sales Associate/Customer Service

Von Maur
Polk City, IA

Customer Service Associate - Full-Time & Part-Time

Panera Bread
Ames, IA
New
Part-Time
Eco-Friendly

Customer Service - Kwik Spirits

Kwik Trip
Ames, IA
Hospitality
Icon: salary
$15 / hour

Retail Customer Service Associate

Sam's Club
Ames, IA
New
Part-Time
Hourly
Warehouse
PTO
Dental Insurance
Vision Insurance
Parental Leave
Icon: salary
$16 - $23 / hour

Automotive Customer Service Advisor - 342

Premium Velocity Auto
Ames, IA
Dental Insurance
Vision Insurance

Customer Service Agent

UPS
Ames, Iowa 50010
New
Part-Time
‌

Customer Service Rep

Carvana
Ames, Iowa 50010
New
401(k)
Dental Insurance
Vision Insurance
‌

Customer Service Representative Nights 5p - 10p

Planet Fitness
Ames, IA
Hospitality
‌

Customer Service Representative

Heartland Co-op
Jewell, IA
‌

Customer Service Representative Weekday Mornings, 5am - 9am

Planet Fitness
Ames, IA
Hourly
Hospitality
Icon: salary
$11 / hour
‌

Customer Service Representative Weekend Closer 1pm - 7pm

Planet Fitness
Ames, IA
New
Hourly
Hospitality
Icon: salary
$11 / hour
‌

CUSTOMER SERVICE REPRESENTATIVE

B Squared Consulting
Woodward, IA
Entry-Level
‌

Customer Service Agent (FT & PT)

American Airlines
Ames, Iowa 50010
New
Eco-Friendly
‌

Customer Service Representative

Premier Health Consultants
Ankeny, IA
‌

Customer Service Representative

Planet Fitness
Ankeny, IA
Hospitality
‌

Customer Service Representative

Mom's Meals
Ankeny, IA
Hourly
401(k)
PTO
Icon: salary
$17 / hour
‌

Customer Service Advisor

Valvoline Instant Oil Change
Ankeny, IA
Part-Time
Dental Insurance
Vision Insurance
Flexible Schedule
‌

Customer Service Representative Weekend Opener 6:30am to 1pm

Planet Fitness
Ames, IA
Hospitality
‌

Email Customer Service Representative

Hearst
🌎 Remote
Part-Time
Remote
Hourly
Icon: salary
$14.50 / hour
‌

Customer Service Agent (PT or FT)

Alaska Airlines
Ames, Iowa 50010
New
Hospitality
Eco-Friendly
PTO
Dental Insurance
Vision Insurance
‌

Customer Service Representative (PT or FT)

DHL
Ames, Iowa 50010
New
Entry-Level
‌

Customer Service Rep (PT or FT)

American Red Cross
Ames, Iowa 50010
New
Flexible Schedule
‌

Retail Customer Service Specialist (Temp/PT/FT)

Dick's Sporting Goods
Ames, Iowa 50010
New
Part-Time
‌

Retail Customer Service Cashier

Loves Travel Stops & Country Store
Ellsworth, IA
Food Service
Health Insurance
Dental Insurance
Vision Insurance
‌

Customer Service Representative Mornings

Planet Fitness
Ankeny, IA
Hourly
Hospitality
Icon: salary
$10 / hour
‌

Customer Service Representative Weekends

Planet Fitness
Ankeny, IA
Hospitality
‌

Customer Service Associate (Part-Time, Full-Time)

Ace Hardware
Ames, Iowa 50010
New
Part-Time
Retail
‌

Customer Service Representative Early Mornings

Planet Fitness
Ankeny, IA
Part-Time
Hospitality
Flexible Schedule
‌

College Aide- Help Desk Technician

City of New York
🌎 Remote
Remote
‌

Customer Service Help Desk Supervisor - Remote

Capitol Bridge
🌎 Remote
New
Remote
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Icon: salary
$50k - $60k / year
‌

Help Desk/QA Analyst - REMOTE

ICF International
🌎 Remote
Remote
Icon: salary
$52.5k - $89.2k / year
‌

Customer Service Associate

Walgreens
IA, Ankeny
New
Retail
‌

Customer Service Associate - Temporary

Walgreen
IA, Ankeny
Part-Time

Job Description

Working as a Help Desk in Ames, IA

There are 829 Help Desk opportunities available in Ames, IA all with unique requirements.

Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?

Help Desk jobs near Ames, IA

  • Des Moines, IA
  • West Des Moines, IA
  • Clive, IA

Help Desk in Ames, IA Resume Data

Average Experience for Help Desk in Ames, IA

  • More than 10 years: 51%
  • 3-5 years: 24%
  • 6-10 years: 22%
  • 1-2 years: 3%
  • Less than 1 year: 1%

Educational Background for Help Desk in Ames, IA

  • Bachelors: 35%
  • Diploma: 34%
  • Associates: 26%
  • Masters: 6%

Top Skill for Help Desk in Ames, IA

  • Customer focus & orientation: 21%
  • Technical support: 12%
  • Customer service: 11%
  • Work style: Reliability: 11%
  • Attention to detail: 10%
  • Sales skills: 9%
  • Scheduling: 7%
  • Written communication: 7%
  • Administrative assistant/receptionist: 6%
  • Basic computer skills: 6%

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