Help Desk Analyst Jobs in Austin, TX (76)
Analyst - Cloud FinOps
Analyst, Demand Management
Machine Learning Engineer - Sr. Consultant Level
Junior CIC Analyst
Senior Manager, Deal Desk & Contract Management
Senior Manager, Deal Desk & Contract Management
Business Applications Analyst
GTM Tech Analyst - Salesforce & RevOps Support Lead
Level 1Mac Support Analyst
IT Business Systems Analyst
Desktop Support Analyst I
Epic Support Desk Analyst I - Endpoint & IT Help
Help Desk Analyst
Help Desk Analyst | Remote Fridays | Impact at Scale
IT Help Desk Specialist
Help Desk Associate
Epic Application Analyst - Ambulatory
Remote Tier 2 Help Desk & IT Generalist VA Support
Help Desk Associate
Help Desk Associate
Technical Helpdesk Analyst
TULIP IT Service Desk Support - Systems Analyst II
Senior Technical Support Analyst (Tier 3)
Data Stewardship Coordinator
Remote Help Desk Support / Help Desk Analyst
Remote Help Desk Analyst
Remote IT Help Desk Analyst
Help Desk Analyst
Epic IT Help Desk Analyst I
Onsite Help Desk Analyst Windows & Office 365
FinTech Revenue Strategy Analyst Growth & Insights
Resort IT Analyst Elevate Guest Tech & Security
Advanced Specialist, Commercial Finance
Help Desk Analyst Salary in Austin
Help Desk Analysts working in Austin, TX make an average annual salary of $48K and a maximum annual salary of around $74K.
Job Description
Working as a Help Desk Analyst in Austin, TX
There are 76 Help Desk Analyst opportunities available in Austin, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
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Help Desk Analyst jobs near Austin, TX
Help Desk Analysts in Austin, TX Resume Data
Average Experience for Help Desk Analysts in Austin, TX
- More than 10 years: 61%
- 6-10 years: 30%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Austin, TX
- Bachelors: 43%
- Diploma: 23%
- Associates: 20%
- Masters: 15%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Austin, TX
- Technical support: 21%
- Attention to detail: 14%
- Customer focus & orientation: 13%
- Technical support: Customer situations: 12%
- Basic computer skills: 11%
- Customer service: 8%
- Work style: Reliability: 7%
- Analyzing data: 6%
- Sales skills: 5%
- Spreadsheets with Microsoft Excel: 5%
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